Malwarebytes Update Released to FixHigh CPU & Memory Usage in Mbamservice

Malwarebytes Update Released to FixHigh CPU & Memory Usage in Mbamservice.exe by Malwarebytes support phone number

Malwarebytes support phone number update pushed by Malwarebytes today for their Malwarebytes Anti-Malware product has caused a lot of problems for those who use their program. This new protection update caused mbamservice.exe to consume a lot of memory and upwards to 90% of the computer's CPU. A new update has been pushed that resolves these issues Malwarebytes support phone number.

Mbamservice.exe Using alot of CPU

First reported in the Malwarebytes forums, numerous people have been complaining today about mbamservice.exe consuming a large amount of memory and spiking the CPU at over 90% usage. This has caused some computers to crash or become too unstable to use.

In a post to their forums, Malwarebytes CEO Marcin Kleczynski explained that a bad protection update caused these problems and that a new update had just been released that fixes these problems Malwarebytes support phone number.

Information about New Malwarebytes Update that Resolves Problems

Fixing Malwarebytes Anti- Malwarebytes support number

Fix the Malwarebytes issue can be tricky as when you reboot and login, mbamservice.exe quickly uses up a lot of memory and CPU. This can cause your computer to become unstable and unusable fairly quickly and prevent you from performing the update Malwarebytes support number

Therefore, I have outlined three different methods in order of preference that you can use to get the fixed update installed and MBAM working normally again.

Method 1

According to Malwarebytes support number, the suggested method to update Malwarebytes and fix these issues are:

1.   Open Malwarebytes Anti-Malware
 

2.   Turn OFF web protection by clicking on Settings, then click on the Protection tab, and then set the Web Protection to OFF. If you receive a User Account Control prompt asking if you would like to make the change, click on the Yes button.
 

3.   Click on the Dashboard navigation option and then under Scan Status, click on the Current label next to  Updates: to have Malwarebytes customer service number download the latest updates.
 

4.   When it has finished, restart your computer. According to Malwarebytes customer service number, it may take multiple restarts after installing the update for the system to stabilize.
 

5.   Now enable Web Protection again.

Method 2

If method 1 does not work, you can try the above steps while in Safe Mode with Networking Malwarebytes phone number. Being in safe mode may make it a bit quicker to get the updates installed before Mbamservice.exe causes the computer to become unstable.

1.   Reboot into Safe Mode with Networking and log in.
 

2.   Now perform steps 1-4 from the method above Malwarebytes support number.

 

3.   When done, reboot your computer back into normal mode and log in. Then do one more reboot and log in again. You should be ok at this point by Malwarebytes customer service number.

 

4.   Now enable Web Protection again Malwarebytes helpline phone number.

Method 3

Finally, if method 1 and method 2 do not work, I suggest you uninstall Malwarebytes Anti-Malware and reinstall. Malwarebytes phone number Please note that this method may cause your installation to become unlicensed. If so, just reenter your license information after reinstalling the program by Malwarebytes customer service number.

1.   First reboot into Safe Mode with Networking Malwarebytes support number.

 

2.   Quickly go to the Uninstall Programs control panel and uninstall MBAM.
 

3.   When the program has uninstalled, reboot your computer Malwarebytes customer service phone number.

 

4.   Now download and install the Malwarebytes helpline phone number Cleanup Tool and run it. Let the tool run and have it remove all traces of MBAM by Malwarebytes customer service number.

 

5.   Now reboot one more time and log in.
 

6.   Now download Malwarebytes phone number Anti-Malware from our site, which is an official mirror. This version has an older definitions file, so when you install it, it won't be affected by the bug. You can then perform an update to get the latest good update Malwarebytes customer service phone number.

 

7.   Reboot if the setup requires it Malwarebytes support phone number.

Once the update is installed, your computer should no longer be having problems and mbamservice.exe should be using the appropriate amount of resources again Malwarebytes helpline phone number.

Checkingto see if the fixed update is installed

You can check if the issue has been resolved by startingMalwarebytes phone number and looking at the Scan Status section. It should state that they are Current Malwarebytes customer service phone number.

You can also go into the Settings screen and then select About.  In this screen, the component package version should be 1.0.3808 or higher.

If these instructions do not help, please let us know in a comment and we can try and help Malwarebytes customer service phone number.

A problem caused by the malformed definition by Malwarebytes customer service phone number

Malwarebytes phone number issued a PDF report explaining what caused the problem this weekend in MBAM.  According to this analysis Malwarebytes helpline phone number: 

Malwarebytes helpline phone number was immediately notified via our Customer Success team, who notified Engineering and Research. We immediately shut off updates to all customers to limit the number of endpoints that were affected. A review of recent updates found that we had included in the Web Filtering Block List a detection with a syntactical error that resulted in the Web Filtering System to block a large range of IPs.

They also provided a timeline of events related to the issue Malwarebytes customer service phone number:

Update 1/28/18 2:50PM: Fleshed out the instructions based upon comments and emails I have received.
Update 1/28/18 7:36PM: Updated instructions.
Update 1/29/18 8:33AM: Updated instructions to use three different methods.