Your McAfee software for Windows says that your computer is at risk - Firewall is off

Your McAfee software for Windows says that your computer is at risk by Mcafee Support phone numberSummary

If your McAfee software detects a problem, you see an At-risk exclamation point and your protection status in the Security Center changes from green to either red or gray. In this case, the Mcafee Support phone number Firewall is disabled.

This message can occur for any of the following reasons:

• The Firewall is installed but is disabled. This issue is the most likely cause of the message.
• The Firewall is not installed but is available for installation.
• The Firewall is not installed and is not available for installation Mcafee Support phone number.
   

Download and run the McAfee Diagnose and Repair tool by Mcafee support number (PC only)

NOTE: If you are seeing this issue on a Mac, see TS102904.
 

McAfee Diagnose & Repair (McAfee-DR) is an automated tool that diagnoses and repairs issues with your McAfee product. If McAfee-DR is unable to resolve the issue, your support technician can use the data collected to solve the issue. By clicking Download and Run below, you are indicating that you have read and agreed to the McAfee End User License Agreement Mcafee Support phone number.
Download and Run

NOTE:

• When you click Download and Run above, save the file to your PC, double-click it, and then follow the prompts.
• If prompted to allow apps to make changes to your device, click Yes.
• If the McAfee-DR tool does not fix your problem, continue with the steps below Mcafee helpline phone number.

Watch this video to see the Diagnose and Repair tool in action:




You can also try to fix this issue manually. Before you start:
Ensure that you do not have any other third-party anti-virus programs installed. See TS102253 for details about the third-party programs that might conflict with your McAfee software, and how to remove them Mcafee Support phone number.

 
NOTE: If you are currently subscribed to the Mcafee helpline phone number AntiVirus software, the Firewall feature is not available. You continue to be protected by the Firewall provided by Windows.
 
Follow these steps to determine which of the issues shown above you might have:

1. Press the Windows key + R to open the run window.
2. Copy and paste the following command into the run window Mcafee helpline phone number:
   
   "%programfiles%\common files\mcafee\platform\mcuicnt.exe" /plate personalization
    
3. Click OK to run the command.
4. When the Features page opens, check if Firewall is listed under Current Features or Available Features Mcafee support number.
   
   NOTE: Available Features are not displayed if all features are already installed.
    
5. Do one of the following:
    
   • If Firewall is shown under Current Features, close the Features page and go to Solution 1.
   • If Firewall is shown under Available Features, keep the Features page open, and go to Solution 2.
   • If Firewall is not shown under either Current Features or Available Features, close the Features page, and go to Solution 3.

Solution 1

• Step 1: Try to enable the Firewall manually
   
  1. Open your Mcafee customer service number product.
  2. If you see a blue Turn it on the button like the one in the image below, click it:
     
     
      
  3. If you do not see a Turn it on the button, click the cog in the top-right corner, or click Navigation if you have an older product.
  4. Click Firewall Mcafee support number.    
  5. Click Turn On.
  6. Return to the main product window.
  7. Check to see if the Firewall is on. You can stop at this step if the issue is resolved.
  8. Check to see if Mcafee support number:
      
  • The At risk message still shows.
  • The Firewall is on.

If the Firewall is still off, expand Step 2, below, and follow the steps Mcafee customer service number.

Step 2: Run McAfee Virtual Technician (MVT)

Step 3: Reinstall your McAfee software

2. 1. 
      
      
   3. 
      

Solution 2

• Step 1: Install the Firewall Mcafee customer service number
  NOTE: For this step, choose to install straight from the Home tab of your Mcafee phone number product (Option 1, below), or from the Available Features window Mcafee support number(Option 2, below):
   
  • Option 1 - Install the Firewall from the Home tab:
     
    1. Open your Mcafee customer service number product.
    2. Click the Home tab.
    3. If you see a blue Install button like the one in the image below, Mcafee customer service number click it:
       
       
       
        NOTE: If you do not see the blue Install button, go to Option 2.
       
        
  • Option 2 - Install the Firewall from Available Features Mcafee customer service phone number:
     
    1. In Available Features, to the left of Firewall, select the check box and start the installation.
    2. Wait for the installation to complete. It might take a while to download and install the Firewall component.
    3. When the installation is complete, close the window.
    4. Restart your PC Mcafee helpline phone number.

 

When you have completed either of the above options, check to see if:

• The Firewall is on.
• The At risk message still shows Mcafee helpline phone number.

If the Firewall is still off after trying the above options, go to Step 2:
 

Step 2: Run McAfee Virtual Technician (MVT)

Step 3: Reinstall your McAfee software by Mcafee phone number

2. 1. 
      
      
   3. 
      

Solution 3

Reinstall your McAfee software by Mcafee customer service phone number.

It is possible that your Mcafee customer service phone number installation is corrupt and beyond repair. If so, you must reinstall your McAfee software as shown below. When the installation is complete, check to see if the Firewall is enabled.

1. Uninstall your McAfee software by following Steps 1 and 2 in TS101331.
2. Run the Pre-Install tool:
   1. Download the Pre-Install Tool.
      
      NOTE: Save the file to a temporary location, such as your desktop.
       
   2. Double-click the Pre-Install_Tool.exe file, and follow the prompts.
   3. Read the warning message, and click OK to agree to the changes.
3. After the Pre-Install Tool completes Mcafee customer service phone number:
   1. Click OK.
   2. Click Close.
4. Restart your computer Mcafee phone number.
5. Install your Mcafee customer service phone number software again. Installation steps are shown in TS100342.
6. Check to see if:
   • The At risk message still shows.
   • The Firewall is on.

If the Firewall is still off, contact Technical Support for further assistance Mcafee phone number.

Previous Document ID: TS101987, TS100915, TS101876, TS100903